Privacy Policy
The short version
- We use your information to find out whether surplus funds are owed to you and to help you recover them.
- We share it only with the people needed to handle your claim, such as attorneys, courts and county offices, and the services that run our business.
- We do not sell your personal information.
- We never share your text message consent with third parties for marketing.
- You can stop texts at any time by replying STOP.
Who we are
This Privacy Policy explains how W GOLD STANDARD SURPLUS RECOVERY. INC. ("W. Gold Standard," "we," "us" or "our") collects, uses, shares and protects personal information. We are a private surplus funds recovery company incorporated in New York.
This policy applies to our website at wgoldstandardsurplus.com and to our phone calls, text messages and emails with you.
Information we collect
Information you give us
- Details you enter on our website form, such as your name, phone number, email address, the state where the property is located, your relationship to the property, the property address and any message you send.
- Information you share with us by phone, text or email.
- Documents you provide to support a claim, such as identification, proof of ownership, death certificates, probate or estate documents, and signed agreements.
Information from public records and other sources
- Foreclosure and tax sale records, court and county filings, and property records.
- Publicly available directories and data services that help us find current contact information for former property owners and their families.
Information collected automatically
When you visit our website, our hosting provider may automatically record technical information such as your IP address, browser type, device type and the pages you view. We do not use advertising cookies. If we add analytics tools in the future, we will update this policy.
How we use your information
- To research whether surplus funds exist and who is entitled to them.
- To contact you about potential funds, respond to your requests and answer your questions.
- To prepare, file and follow up on claims with courts, county offices and attorneys.
- To send you updates about your inquiry and claim status.
- To verify identities and help prevent fraud and false claims.
- To keep business records and comply with the law.
- To maintain and improve our website and services.
Text messages
If you agree to receive text messages from us, we'll text you about your inquiry, eligibility, documents and claim status. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. You can also call us at (718) 307-4660.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except the aggregators and providers that deliver our text messages.
More details about our text messages are in our Terms.
Your choices
- Text messages: reply STOP to any text from us.
- Phone calls: tell any Recovery Specialist, or call our office, and we'll add your number to our internal do-not-call list.
- Emails: reply to our email and ask us to stop, or email info@wgoldstandardsurplus.com.
- Your information: you can ask us to share, correct or delete the personal information we hold about you by contacting us. We may need to verify your identity, and we may keep information we're required to keep by law or that's needed for an active claim.
How long we keep information
We keep personal information for as long as needed to research and handle a claim, to meet legal, tax and recordkeeping requirements, and to resolve disputes. When information is no longer needed, we delete it or store it securely.
Security
We use reasonable administrative, technical and physical safeguards to protect personal information, including secure connections on our website. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please don't send sensitive documents by text message unless we've asked you to.
Other important details
Children
Our website and services are intended for adults. We do not knowingly collect personal information from anyone under 18.
Links to other websites
Our website may link to other sites, such as the New York Department of State business database. We are not responsible for the privacy practices of those sites.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll change the effective date at the top of this page.
Contact us
If you have questions about this Privacy Policy or want to make a request about your information, contact us:
W GOLD STANDARD SURPLUS RECOVERY. INC.70 Ross St, #5-E
Brooklyn, NY 11249
Phone: (718) 307-4660
Email: info@wgoldstandardsurplus.com